SpinStation Casino Terms and Conditions

Welcome to SpinStation Casino. These Terms and Conditions govern your access to and use of our website at spinstation.com and all services we provide. By registering an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, you must not use our services.

1. About Us and Our Licensing

At SpinStation, we operate as a licensed and regulated online casino. Our platform is owned and operated by White Hat Gaming Limited, a company incorporated in Malta (registration number C73232, registered address: 85 St John Street, Valletta, VLT1165). Certain operations are also conducted through White Hat (Holdings) Limited, incorporated in Gibraltar (registration number 109784).

We hold a licence issued by the UK Gambling Commission (account number 52894), which permits us to offer gambling services exclusively to residents of Great Britain. We are also licensed under MGA/B2C/370/2017, issued on 1 August 2018. Our approved Alternative Dispute Resolution (ADR) provider is eCOGRA. At SpinStation Casino, compliance and player protection are at the core of everything we do.

2. Eligibility and Account Registration

Our services are available exclusively to residents of Great Britain. You must be at least 18 years of age to register and use our platform. By creating an account, you confirm that:

• You are a legal resident of Great Britain
• You are at least 18 years old
• You are not acting on behalf of any other person
• All information you provide during registration is accurate and up to date
• You are not a VPN user attempting to bypass geographic restrictions — we strictly prohibit VPN usage on our platform
• You have not previously had an account suspended or closed by us

We reserve the right to verify your identity at any time. If you fail to provide satisfactory verification documents, we may suspend or close your account. Our SpinStation login process is secured, and you are responsible for keeping your credentials confidential.

3. Restricted Countries and Territories

Our services are restricted to Great Britain only. We do not accept players from any other territory. Additionally, certain network promotions available at SpinStation Casino are further restricted and exclude players from the Netherlands, Germany, Austria, Sweden, and Finland. We reserve the right to update our list of restricted territories at any time without prior notice.

4. Deposits, Withdrawals, and Payment Methods

4.1 Deposits

At SpinStation, we accept deposits in GBP only. The minimum deposit amount is £20. We support a wide range of payment methods, including Visa, Mastercard, Maestro, Apple Pay, PayPal, Skrill, Neteller, Paysafecard, Trustly, MuchBetter, Rapid Transfer, Bank Transfer, Interac, Pago Efectivo, and Paytrail.

4.2 Withdrawals

Our minimum withdrawal amount is £20. All withdrawals are processed back to the same method used for the original deposit. We aim to process withdrawal requests within up to 24 hours pending time, with funds reaching your account within 1–3 business days depending on the method used.

We apply a maximum payout of £250,000 per bet or spin. This limit excludes progressive jackpots. We impose no periodic withdrawal cap, meaning there is no weekly or monthly maximum on the total amount you can withdraw. Our SpinStation withdrawal process is straightforward and transparent.

5. Bonuses, Promotions, and Loyalty Programme

5.1 Welcome Bonus

Our spin station welcome bonus offers new players 50 Free Spins on Big Bass Bonanza upon making their first deposit of at least £20. To qualify, you must wager £10 of your first deposit on slots. Free spins are valid for 72 hours, and any winnings are paid as cash, capped at £100, with no wagering requirement and are immediately withdrawable.

Alternatively, at SpinStation Casino new players may select from the following deposit-match options:

• 100% match bonus up to £250 plus 400 spins on Big Bass Bonanza
• 50% match bonus up to £500 plus 50 spins on Gonzo's Quest
• 75% match bonus up to £500 plus 30 spins on Twin Spin

All deposit-match bonuses carry a 10x wagering requirement. Maximum bonus bet is £5, and spin winnings are capped at £100. These offers are available to new GB players only. We do not offer a spin station casino no deposit bonus at this time.

5.2 Ongoing Promotions

Our SpinStation promotions include a daily Bonus Wheel spin, a £30,000 annual prize draw, a £10,000 giveaway held three times per year featuring prizes such as Apple products, gadgets, home goods, and a South Africa safari experience. We also run a £500 weekly cash giveaway, awarding 10 winners with £50 each. Additionally, we participate in Drops & Wins promotions and offer progressive jackpots. Please note that prize draws are shared across the White Hat network, which includes sister sites such as Casimba, Dream Vegas, Miami Dice, Spinrider, Spinland, Grand Ivy, and Temple Nile.

5.3 Loyalty Programme

Our Loyalty Points programme rewards you for every pound wagered. We award points as follows:

• Slots and Scratchcards: 2 points per £10 wagered
• Video Poker and Bingo: 1 point per £10 wagered
• Blackjack: 0.5 points per £10 wagered
• Roulette: 0.25 points per £10 wagered

We award 500 bonus points upon your first deposit. Every 1,000 points can be redeemed for £5 in bonus funds, subject to a 10x wagering requirement. Points are redeemed in batches of 1,000, with a maximum of 10,000 points redeemable per day.

6. Games and Software

Our SpinStation platform offers a diverse library of games, including Slots, Jackpots, Live Casino, Table Games, Blackjack, Roulette, Poker, Video Poker, Scratchcards, Keno, and Bingo. We work with leading software providers including NetEnt, Microgaming (Games Global), Evolution, Pragmatic Play, Play'n GO, Big Time Gaming, Relax Gaming, Nolimit City, and Hacksaw Gaming. Live casino games are powered by Evolution and NetEnt Live. We also offer progressive jackpot games with life-changing prize pools.

7. Platform Access and Mobile

At SpinStation, we offer full access via desktop and mobile browsers, as well as through our dedicated Android app available on Google Play. Our spin station mobile app is designed to deliver a seamless gaming experience on the go. We are not a no-account casino — registration is required to access all features of our platform.

8. Responsible Gambling

We are committed to promoting responsible gambling. Our SpinStation Casino platform provides a range of tools to help you stay in control, including deposit limits, session time limits, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we urge you to contact our support team or reach out to organisations such as GamCare or BeGambleAware. We take our duty of care seriously and act in accordance with all UKGC responsible gambling requirements.

9. Prohibited Activities

When using our services, you must not:

• Use a VPN or proxy to circumvent geographic restrictions
• Open more than one account
• Provide false or misleading registration information
• Abuse bonus offers or engage in bonus fraud
• Use automated software, bots, or any other prohibited technology
• Engage in any form of cheating, collusion, or fraudulent activity

We reserve the right to void winnings, suspend accounts, and report suspicious activity to relevant authorities where we deem it necessary.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of any material changes via email or through a notice on our website. Your continued use of our services following such notification constitutes your acceptance of the updated terms. These Terms and Conditions are governed by the laws of Malta and the United Kingdom, consistent with our licensing obligations. Any disputes not resolved through our internal complaints procedure may be referred to eCOGRA as our approved ADR provider.

11. Customer Support

Our support team is available via Live Chat and Email, with assistance provided in English. If you have any questions about these terms, our spin station bonuses, account access, or any other matter, we encourage you to contact us directly. We are here to help and committed to resolving any concerns promptly and fairly.